4.8 Star Google Review
3 Year Warranty
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Australian Engineered
Optitec support
New or old, every Optitec customer has a lifeime of support. If you cannot find the information you are looking for, please email info@optitec.com.au
Payments & Shipping
We accept VISA and MASTERCARD. You may also elect to pay via direct bank transfer. All payment options are available for selection at check out and no surcharges are applied to any payment method.
Unfortunately we do not offer PayPal and do not offer Buy Now Pay Later services such as AfterPay.
Optitec offers Australia wide FREE SHIPPING on all our products. There are no hidden costs to the advertised price.
All orders are shipped from our warehouse on the same or next business day from purchase. Shipping times typically range from 2 to 5 business days following dispatch. Please contact us if you have not received your order within 6 business days.
Warranties & Returns
Optimover V3 comes with a 3-Year Parts Warranty commencing from date of purchase. Please retain a copy of your tax receipt to claim your warranty. The warranty extends to the original purchaser only and is non-transferable.
Note, for purchases made prior to April 2024, Optitec offered a 3-Year warranty on the Optimover Motor and a 1-Year warranty on other Optimover parts and accessories.
Optitec warranties are in addition to the Consumer Guarantee under Australian Consumer Law.
The All Terrain Mover comes with a 2-year Parts Warranty commencing from the date of purchase. Beyond the warranty period, Optitec offers a lifetime of support to address any concerns that may arise.
At Optitec, we are passionate about doing the right thing for our customers. However, as a small family business, our returns policy may look different to large businesses.
Optimover & Accessories
If you are considering an Optimover and expect it will be used on non-concrete surfaces or inclines, please contact us for advice on the capability of the Optimover specific to your situation. We may suggest you undertake a Try Before you Buy to ensure it is the right product for your requirements.
We accept returns on purchases wtihin 30 days subject to a review of the Optimover on its return and a restocking fee. The restocking fee is usually 10% of the purchase price but can vary depending on shipping fees incurred and condition of the Optimover being returned.
All Terrain Mover
We recommend reading all FAQs prior to purchase and discussing your scenario with us directly if you need any clarification regarding the capability of the All Terrain Mover.
We accept returns on purchases wtihin 30 days subject to a review of the All Terrain Mover on its return and a restocking fee, including two-way shipping. The restocking fee is usually 5-10% of the purchase price but can be 15%+ depending on your location / shipping fees incurred and condition of the All Terrain Mover being returned.
OPTIMOVER
Set Up
For help in assembling and installing the Optitec Double Clamp please see our videos;
Using the connector leads supplied with the Optimover, you can either:
1. Connect Optimover to your caravan battery (provided it is wired to draw power out) via an anderson plug.
2. Connect Optimover directly to a 12V Battery. We recommend at least 80AH.
3. Connect Optimover to a 12V jump starter / portable battery pack. Though there are many compatable options, the team at Optitec use and recommend the Repco 1700A AGM Sealed Battery Pack
If you need to use a connector lead longer than 2m, ensure you use at least 6 B&S cable.
All terrain
Set Up
The All Terrain Mover has an internal 16Ah Quick Release Lithium Battery. The battery performance of the All Terrain is superior to comparable mover options available with fast charging (2 hour) and long life (1+ hours).
To maintain strong battery health over the life of the mover, the following steps are recommended;
optimover Product Support
Maintenance or servicing of the machine can be carried out at home and is recommended every two years.
Recommended Service Procedures:
For a lost or damaged a White Remote Control:
Please purchase a new remote control here.
For a lost or damaged Black Remote Control:
Unfortunately the Black Remote Control is no longer available.
Our new White Remote Controls are compatible with older machines with the purchase and fitting of a new receiver. The receiver and remote control can be purchased together here.
You can refurbish your Optimover any time with new poles, covers, handles all available on our Parts Shop Page.
If you are looking to replace any mechanical parts, we recommend reading our trouble shooting guide or contact us at info@optitec.com.au
We’re sorry to hear you have encountered an issue. Rest assured, issues that can arise from time to time are easy to solve.
Please see our trouble shooting guide or email info@optitec.com.au for assistance.
User guides and support information for the new All Terrain Mover is coming soon to our website! In the interim if you need any assistance setting up or operating your All Terrain Mover please email or call the team at Optitec.
Clamp Size Guide
Optitec recommends a heavy duty double clamp for moving trailers and caravans over 1500kg. There are numerous clamps available to fit different size drawbars.
Finding your perfect clamp:
Step 1. Locate the best position on your drawbar to place the bracket; the Optimover is effective anywhere on the front drawbar where space allows.
Step 2. Measure the drawbar height.
Step 3. Measure the drawbar width.
Step 4. Use the size guide below to select your bracket.
To Fit | Clamp Dimensions | Additional Notes | |||||
Clamp | Name | Drawbar Height (mm) | DrawbarWidth (mm) | Total Width | Front Plate height x width | Width between U-bolts (mm) | |
OW-15 | Large Compact Duel Clamp 150mm | 150 | 50 | 160 | 150 x 140 | 140 | Most common fit for caravans |
OW-14 | Small Compact Duel Clamp 100mm | 100 to 130 | 50 | 160 | 150 x 140 | 140 | Most Jayco caravans (not the all-terrain) |
OW-6 | Large Duel Clamp 150mm | 150 | 50-150 | 237 | 200 x 237 | 195 | Alternative to OW15 where drawbar width is larger than 50mm. U-bolts from the back fit better. |
OW-7 | Small Duel Clamp 100mm | 100 | 50-100 | 237 | 170 x 237 | 195 | Ideal for boats (can go back-to-back with existing jockey wheel) |
OW-8 | Medium Duel Clamp 130mm | 130 | 50-130 | 237 | 200 x 237 | 195 | Ideal for boats (can go back-to-back with existing jockey wheel) |
OW21 | X Small Duel Clamp 75mm | 75 | 50-75 | 237 | 170 x 237 | 195 | Ideal for boats (can go back-to-back with existing jockey wheel) |
OW-18 | Double Clamp Brack ALKO | NA | NA | 150 x 140 | NA | European & UK vans that use an Alko Chassis | |
OW-19 | Optitec Offset Double Clamp | 100 or 150 | 50-150 | 200 x 237 (150 mm plate) 170 x 237 (100 mm plate) | 195 | Used to get higher or lower (ie. in a carport) Raise or lower by 150mm Can be fitted to 150mm depth or 100mm depth | |
OW20 | Zone RV Dual clamp | TBC |